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What the Grateful Dead can teach CEOs about succession planning


I was at a concert when it hit me: This is what effective succession looks like.

Allow me to explain. About seven years ago, I went to see Dead & Company perform for the first time. The group, made up of both former Grateful Dead musicians plus new artists—including John Mayer—was playing at Shoreline Amphitheater, an outdoor venue not far from where I live in Silicon Valley. It was a warm July evening, and I was there with my husband—a great night out without the kids and the worries of work. We were mesmerized as Mayer and Bob Weir, one of the original Grateful Dead members, jammed together on songs like Ripple and Sugaree, which were both released before I was born.

I’m no Dead Head, by the way. But I love music, and even before going to my first Dead & Co show, I knew all about the iconic original band, who had gotten their start in 1965 in Palo Alto, right in my backyard. Until that moment at Shoreline, though, I hadn’t appreciated just how profound it was that Dead & Co, which was formed a full 50 years after the birth of its predecessor, had managed to appeal to both veteran Dead Heads and a new, younger audience. This harmonious passing of the baton, done posthumously (Jerry Garcia died in 1995), was a shining example of a process many successful corporations can’t seem to get right: succession.

I should know. As a partner at Egon Zehnder, one of the world’s top leadership advisory and executive recruiting firms, I have helped leaders navigate through their hardest challenges, succession being top of the list. It is difficult to discern who will be the most impactful leader to lead an organization into the future, especially in a world with ever-changing dynamics. Over the years, I’ve tried to bring an anthropological lens to my work, observing, listening, and learning about different corporate cultures. I’ve deepened my understanding of human psychology—from motivations to derailers to potential—in an effort to better pattern match leaders to organizations. And I’ve realized that this equation is even more complex when faced with a deeply embedded culture set by an iconic founder, as is the case with many tech companies and creatively-driven organizations (including, as it turns out, bands). Take, for example, Apple and Dell, both of which dabbled—and failed—with outside CEOs in their earlier days. Companies with deeply rooted founder cultures across other sectors have struggled to replace their leaders, too. Think Walmart, Starbucks, and Under Armour.

The difficulty of this process is why lots of ink has been spilled—and lots of dollars have been spent—on getting it right. Still, few examples of what success looks like stand out. Effective blueprints are hard to come by.



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